[Resolved] IFB Industries — Non attendance of complaint

rxchandran

from Taliparamba, Kerala

Address:	Palakkad, Kerala, 678623
Website:	drum need to be changed

Respected sir,

I m a customer having ifb washing machine for which i had loadged complaint regarding change of drum. It is regret to inform that no one had turned up so far. During last visit from the nearby service centre palakkad, kerala the person attended the problem has explained that the drum is having problem and had asked me to take amc and loadge a complain after 40 days to get the drum changed. Accordingly i have paid rs. 3920/- for the amc. Accordingly i have loadged a fresh complaint over phone at palakkad service centre and further though ivrs which are still pending as unattended. My registered mobile no is [protected].

Was this information helpful?

No (0)

Yes (0)

Mar 17, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2016

IFB Industries Customer Care's response Dear Rxchandran,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Aug 01, 2016

IFB Industries Customer Care's response Dear Rxchandran,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.