[Resolved] IFB Industries — Non-availability of Dishwasher part

[Resolved] IFB Industries — Non-availability of Dishwasher part

R RajeevSD from Pune, Maharashtra Jul 21, 2022 Jul 29, 2022 This thread was updated on Jul 29, 2022

Service centre engineer says no spares being manufactured so repair not possible. That's unbelievable for such a good company. Pl support for repairing. Machine suddenly stopped working, there was some burning smell. Perhaps electrical unit is burnt. Need urgent support. +2 photos Was this information helpful? No (0) Yes (0)
Sep 1, 2022 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 22, 2022 IFB Industries Customer Care's response Dear Rajeev, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience. Regards, IFB APPLIANCES Verified Support Jul 29, 2022 IFB Industries Customer Care's response Dear Rajeev, We are truly sorry for the inconvenience you faced with your IFB Product. We would like to inform you that the spare part is not available, since, the model is obsolete. Hence, we recommend that you exchange your model with one of our current running models with latest features. Our Branch has already given you our best offer. You could check our website for the latest models on exchange: https://www.ifbappliances.com/offers/ and select a model of your choice and revert so that we can complete the exchange procedure and deliver the product to your door step. Please let us know if there is anything else we can assist you with. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you. Regards IFB APPLIANCES
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