[Resolved] IFB Industries — Non installation of washing machine

[Resolved] IFB Industries — Non installation of washing machine

R Raju Mutalik from Jaipur, Rajasthan

I am in Jaipur...have shifted my house and wanted to reinstall my washing machine. One Mr shibu said he is working in ifb and looks after khatipura area and he will do the work and there is no need to call up ifb customer care. He did half the work and after that we have been calling him everyday but he is not coming. I have given a complaint No [protected] dt 01 Mar 17 to customer care for reinstalling the machine ...but till date nothing has happened. Pl help. RN Mutalik 466/2 Pratap Officer's Enclave Khatipura Jaipur 302012 Was this information helpful? No (0) Yes (0)
Apr 11, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Mar 09, 2017 IFB Industries Customer Care's response Dear Raju, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team.
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Comments

Dk chauhan

from Delhi, Delhi

After repeated complaints my machine is not repaired latest complaint no. 19206212. Every after complaint engineer comes and say it will repaired replacing spares when will recd. From factory and complaint get closed. This is happening last two month and machine still not repaired.

IFB Industries Customer Care's response, Mar 11, 2017

Verified Support

Dear Dk Chauhan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team