[Resolved]  IFB Industries — Not attending the complaint on time

I have purchased a fully automatic washine machine.. For the last five days i am complaining through customer care. No positive response from customer care. Every time they provide us a new number like 22437182, [protected], 49544712, [protected]. All these numbers will give us a call back after 5 minutes, their call back never received. If we contact again these number will switch off or no response. Such a irritating experience to us. If any one going to purchase the machine from this company please be ready to wash with your hands. No complaint escalation method . Same cold answer from customer care. Johney thomas
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Sep 18, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
IFB Industries Customer Care's response
Dear Nicey,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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