[Resolved] IFB Industries — Not providing service

leroyal

from Mumbai, Maharashtra

Address:

600041

I have raised a complaint on 23.12.2015 to IFB service about my washing machine service. My customer code no is 3882532. my complaint no is [protected]. Till date (18.01.2016 ) there is no response from IFB side. if i called customer care means they just give one no. and tell us to call that no. they will rectify with in 24 hrs like that they guide. but once we called that no. they never respond . after more than 20 calls in a time they respond and they repeat the same reason. Becaus of this i put a leave for past days to my office.

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Mar 18, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2016

IFB Industries Customer Care's response Dear Leroyal,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Feb 05, 2016

IFB Industries Customer Care's response Dear Leroyal,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.