[Resolved] IFB Industries — Paid money for stand and cover but didn't receive product yet | |||||
Hi, I got a ifb washing machine on feb month, the person who came for service got money around (2500/-) for stand and cover but i did not receive the product yet. I contacted the customer care and got the manager number. That manager responded that the product is out of stock, once he receive the product he will be delivering. Its been three months am contacting continuously, on may 3 i contacted he said he will get the product by evening and will be delivering next day. But i didnt recevie the product yet. Now his number is switched off and the another number which i received from him to contact, the person is not replying. Other than paying and getting the product immediately, we are suppose to spend extra money by calling them to get the product. Worst customer service from this branded company. Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 09, 2017 IFB Industries Customer Care's response Dear Achu, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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