[Resolved] IFB Industries — Poor amc support

ganeshbhat75

from Delhi, Delhi

Address:

Dakshina Kannada, Karnataka, 575006

Reference : ticket number [protected]

A complaint was registered on the issue of non working of start button of ifb dish washer neptune on 27/09/2016. Till today neither received a call from the technician nor the issue was attended.
Also please note that the control panel was replacedon date 01/09/2016 against complaint ticket number [protected]. However the problem repeated within a month's time. The replaced panel is not in good condition, either it is a reconditioned one or is not a genuine spare part.

Please note the above and take necessary action on priority.
Considering to approach consumer forum for a compensation if the issue is not addressed by today.

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Nov 6, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

IFB Industries Customer Care's response Dear Ganesh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Oct 05, 2016

IFB Industries Customer Care's response Dear Ganesh

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.