[Resolved] IFB Industries — Poor product , poor after sales services | |||||
Guys never buy any IFB product. Poor products, poor customer care services, worst after sales services, untrained technicians. I purchased a microwave oven in january 2016 and in april it start creating problem. It makes noise whenever i use it regarding this i made a complaint on 10th of may, two days later ifb technician visited and checked the problem, he told me that some parts have to b changed and he is not carrying those parts with him so he will visit two days later after few days i got a message that my complaint is closed and problem is resolved by technician who didnt visited again. So i again made a complaint but this time what happens is enough for me to never go for any #IFB product in future. I made a complaint and two days later someone resolved it by sitting at his office without visiting at my home. I thought may be they have any remote device fitted with their product so that they can fix problems by sitting in their offices. For this i talked to their customer care executives but i dnt got any satisfying response. They again made a complaint and told me that this time a senior engineer with a senior employee visit to check my product. Two days later they send a person who in my opinion was a trainee even doesnt know more about ovens. And problem remained same. Now its arround 10-12 days since their employee visited it completely stopped working and now its nothing more than a big metal box with a door and a light. Thanks IFB for this finest box... #IFB - India's Finest Box #IndiasFinestBox Was this information helpful? | |||||
Mar 23, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 25, 2016 IFB Industries Customer Care's response Dear Tarun, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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