[Resolved] IFB Industries — Problem in elena vx washing machine | |||||
M/s. Yashraj is authorized service center for ifb in bharuch, but we faced some problem with them.In april-16 they came first time for free services at my home after purchasing the washing machine. The warranty period is over in may-2016. After completion of the service water was leakage from the pipe at the bottom of the machine. We have called them again & after three visits they were able solve the problem. Also at that we purchased the liquid for washing the clothes & as per them purchasing of min. 3 ltrs liquid is compulsory as per company's policy. We purchased but found later that out of three 2 nos. Of bottle were of expiry date & they have rubbed the mfg. Date. Now as per discussion with other ifb customers as per their experience when m/s. Yashraj persons come before warranty period, after completion of warranty completion, machine will definitely creates a problem. Also ifb washing machine delaers in bharuch have the same view. Now as per belief of customer after passing 20 days of completion of waranty period my machine has create a proble. There is some mechanical (Rubbing) sound & smoke came from the machine, but i don't want to repair the machine to m/s. Yashraj. Was this information helpful? | |||||
Mar 25, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 11, 2016 IFB Industries Customer Care's response Dear R Mulani, Sincere apologies for the inconvenience caused to you. Please share your contact/complaint details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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