[Resolved]  IFB Industries — Problem not retify

Address:500009

I Tulja choudhry Senior citizen i am in AMC Service till 01/02/2016 Booked complaint so many time ( min 20 times ) But last complain no [protected] on dated 01/02/2016 through customer care service and they asked for 48 hours since i am waiting for call from the technician but not body came and done yet . my husband gone through brain surgery so he is completely bed ridden in a day 8 to 10 times he do motions and toilet in bed so i would have to wash at a time in washing machine but my washing machine is dead position so i m facing big problem for washing machine after expense huge money and after taking AMC Service not helped me .

My ticket no [protected], [protected] technician came and not rectified the problem and told me that some spring gone damage so i will come with and fix the problem after he gone i tried him call so many time but won't get response the same in this older age (senior citizen) where should i run to fix this problem so pls humble request do retify the same .
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Mar 20, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2016
IFB Industries Customer Care's response
Dear Arun,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Mar 10, 2016
IFB Industries Customer Care's response
Dear Arun,

As per the appointment given by you, complaint will be attended on saturday.

IFB Team
Verified Support
Mar 14, 2016
IFB Industries Customer Care's response
Dear Arun,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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