[Resolved]  IFB Industries — Regarding air conditioner

Address:

New Delhi, Delhi, 110096

Dear sir, i am v. Sivakumar i am using ifb airconditioner, i have registered the complaint against ac on 11th june, 14th june and 18th june for the same complaint no. 17947352, 17959410 and 17977366 respectively.
The service person installed the ac on may month leaving some gap on left side where the copper wire coming outside.
The rat went inside the indoor unit and cut the wires near to the motor.
On 11th june i registered the complaint and the service person came and attend the service they found the wire to be replaced.
On 12th they came again and they tape the wire and started ac.
But the motor was not working and it is not covered under warranty.
I cant understand that the wire outside the motor only cut by the rat and they did the connection after how the motor is not working.
After that many time i tried to contact them they are not responding properly.
I need the immediate action from your side.