[Resolved]  IFB Industries — regarding free service and amc

Address:

Hyderabad, Andhra Pradesh, 500030

I got a phone call regarding my washing machine amc renewal, telling that my machines last free service is pending.

From june 1st week i used to get calls regarding the renewal, till now i daily called to those numbers, but they didnt send any service person.

How many free services do ifb provide to a single washing machine because i did not even get any free service till now.

I got few messages also to contact [protected]/[protected]- hadhwika associates, madhapur, hyderabad

If i call to this no.
She gave me a service person no. 9xxxxx8.

I asked him to bring ifb stand (Rs 1450 /) and liquid detergent (Rs 300/).

From past 15 days i m calling him daily. One day he will say stands are not available, next time he said will engage some other person. They are charging almost 1700 rs for both the items. It is not for free.

Almost from 2 months i got call from this hadhwika associates, madhapur, hyderabad. But finally of no use. I have to call to all these numbers daily, even when i m out of station also, i have to spare my office hours for this work. I wasted my time and money for telephoning them daily.
Finally after 2 months they gave me a no.[protected]

See i provided all those number with whom i spoke.

This is a complaint to regarding the issues what customers are facing. I just want to know what is the action can be taken against such centers like hadhwika associates, madhapur, hyderabad.