[Resolved] IFB Industries — Regarding IFB Washing Machine | |||
I have taken AMC for IFB washing machine. My machine is having problem and I made a complaint one and half months back. 1 technician came and he said I will come tomorrow and repair your washing machine. Since last 1 1/2 months I am chasing to repair my washing machine but no one is coming to repair washing machine. IFB employee Mr Surender Sharma ([protected]) he does not know how to talk to a person. I requested him and told my problem that no technician is coming to repair my machine. He misbehaved with me. This is such a serious issue. Now after this problem I will never suggest anyone to buy IFB PRoduct or taking AMC from IFB because of the response of IFB Employees. Again I Called Customer care and got number of MR das. I spoke to him and he gave me assurance to repair my washing machine. He was trying and gave instructions to MR Surender SHarma but evertime he was making me fool. Is it my duty to remind everyday to repair my washing machine. I have taken AMC for 1 year and last 11/2 months machine is not working, so why anyone will take AMC from IFB. NOT SATISFIED WITH IFB EMPLOYEES BEHAVIOUR, CARELESS ATTITUDE AND SERVICE AFTER TAKING AMC Was this information helpful? | |||
Oct 6, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 03, 2016 IFB Industries Customer Care's response Dear Aditi, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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