[Resolved] IFB Industries — Regarding servicing

mittal2587

from Chennai, Tamil Nadu

Address:	396210
Website:	www.ifbservicecenter.in

I bought IFB washing machine on 11/03/2017 through the Flipkart, after two month on 11/05/2017 I faced one problem in machine, I found heavy water leakage from the body of machine during washing cycle. For that I complaint in IFB customer care, My ticket ID is [protected].
After 1 day on 13/05/2017 the person from the IFB care (Vapi) take visit but without solving the problem he just left the site and talk very rudely with my wife. I am not tolerate this type of behavior.
My wife called to IFB care (Vapi) regarding this issue, but from there also they are not answer to us satisfactory. (The phone No. of Vapi care Office given by who is coming for service.)
My simple advise to IFB, if you are not able provide satisfactory service to your customer then closed your company. So Customer are not bought your product and they are not upset like me.

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Jun 23, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

IFB Industries Customer Care's response Dear Mittal,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 15, 2017

IFB Industries Customer Care's response Dear Mittal,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES