[Resolved]  IFB Industries — repair of washing machine senorita sx

Address:	560066
Website:	[email protected]

Its past 14:00 hrs - the assured time by mr ashok patange; whence technician was supposed to attend to our complain
— original message —
From: subhash kumar [mailto:sckumar.[protected]@gmail.com]
Sent: 30 july 2017 19:54
To: [protected]@ifbglobal.com
Cc: [protected]@yahoo.com; s. C. Kumar
Subject: shoddy services and non-compliance


To the managing director.

We hàve a service contract - amc (D[protected] and as what happens always, we had complications with our washing machines senorita sx and complained on friday with assurance that the machine would be attended within 24 hours, it's 48 hours. (Complain/ticket no.[protected].)

After repeated interactions with your call executive in last two, today at 1900 hour we spoke to mr ashok patange - floor supervisor who could only provide just hollow assurances once again, what kind of service do you esteemed organisation run?

This is not a one of instances, but a perpetual feature. Last year during the tenure not once did we get your quarterly service. Until we complain and call no courtesy visit or maintenance calls are forthcoming from your end???

A very disappointed and un-satisfied customer

Subhash
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