[Resolved]  IFB Industries — Sending the old washing machine... No customer care reliable... No response at all from last 1 & half month

Address:

New Delhi, Delhi, 110020

Dear Sir /Mam
I bought a IFB TL-SCH 8.5 kg washing machine in the mnth of Aug 2016 .
1st time dealer (Raj electronics, R.k . Puran, New Delhi ) has send the old machine ...then I have to tell them to change with new machine.
2nd time when when I got machine the machine drain system was troubling .
3rd time when I got machine the door has got some problem as its blinking door ...although the door is close & I am using fully automatic machine from yrs.
I complained (comp no[protected]..no body called us as they said they will send senior engineer ...nobody had come since then ...the wet clothes r in machine from last 3-4 days .
Since we got this machine ..I am calling almost every day ...but no action is taken place ...they sending me old machines all the time ...which has got no manual .
Now I am going to consumer forum ...Bcos I don't want this machine & fed up with ur executives, engineers & calling customer care calling everyone again & again
I am telling everyone not to buy any appliances of IFB...
No service provided ...no concern person