[Resolved] IFB Industries — senorita aqua washing machine | |||
Had purchased a new washing machine 3 months back and it has been malfunctioning every second day.. First it started overflowing from all sides and made a flood out if it in he full house.. And later started working on its own.. Now recently it just stopped working and givibg error called taco.. Placed a complaint with the your call centre with service request [protected] on 12th august. Your person visits me on 14th and instead of checking the product wants to sell items.. Besides finally said that the motor to be replaced.. The same was due for replacement today and now he says it will take 2-3 days to get the motor etc.. I called the call center and the lady there dosent understand anything to do with it and just wanted to out me on hold.. I ask for the customer care email id and she says the email id is www.ifbappliances.com..!!! Pathetic service..!! Need immediate resolution on this.. Kindly replace the machine immediately.. Was this information helpful? | |||
Oct 13, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 17, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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