[Resolved] IFB Industries — senorita dx washing machine | |||
Personal customer code 1405693 G. Venkatesa perumal Flat g2 sai lakshmi apartments No.4 thanigai street Rajaji nagar villivakkam chennai 600 049 Waranty expiring 01.12.2017 Senorita dx machine 011802 I am not happy with the service people who are attending the machine. They are interested only in selling your products. They are not giving satisfactory answers. I request that a superior engineer may be deployed to my house and see the machine to be worked. Today also one service person has come and put 2 packets of descal and went. After 1 hour machine stopped. When we try to call the person not responding. Last friday i have given complaint that plastic burning smell is coming from the machine and i switched off the machine and washed the clothes manually. For the past 4 days cloths are piling and no solution to my problem. Pls depute one senior engineer to attend the fault and get it rectified, My complaint no.[protected] dt.24.07.17 One more complaint is still pending dt 17.07.17 They have not given any complaint no on 21.7.17 booked at 2.23 pm Regards G. Venkatesa perumal Your immediated attention is very much appraised Ph: [protected] [protected] Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 IFB Industries Customer Care's response Dear Venkatesa, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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