[Resolved] IFB Industries — Service centre harassing

anuchiru

from Ingraj Bazar, West Bengal

Address:	711104
Website:	www.ifbappliances.com

On 25th nov 16 ifb co sent a message conveying that the technician will shortly visit the machine ticket no.-[protected]. But after continuous mailing and calling to the call centre, they sent a message that your compliant has been resolved though no technician came to repair the machine ticket no.[protected]. How is it possible for the machine to get repaired in its own? Solve the problem or i will go to consumer court.

Regards
Chaitali sarkar
Mobile no.-[protected]

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Jan 22, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

IFB Industries Customer Care's response Dear Anuchiru

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Dec 22, 2016

IFB Industries Customer Care's response Dear anuchiru

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.