[Resolved] IFB Industries — Service complaint for washing machine not attended - [protected]
S
subhajit_p
Address:
560068
Website:
www.ifbappliances.com
I have raised a complain [protected] on 27th june for my ifb washing machine not functional. Till date no one bothered to visit and check the problem. The machine is under warranty (4 years). Getting fed up of calling customer care, they give one or the other excuses like your mobile was not reachable or will come surely by today.in the name of free service till date these ifb just looted us by selling unwanted products and when it comes to the actual need (Machine is not working) no one is visiting the site yet.in a nuclear family with 9 months kid the essential item (Washing machine) is not functional for almost a week, are not ifb responsible for his liabilities and product warranty contract. Please take some serious steps and escalate the matter to higher authority.
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Aug 5, 2017
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
IFB Industries Customer Care's response Dear Sir,
Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
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