Address: | 635109 | Website: | IFB washing machines |
My registered mobile no is [protected], its very pathetic to buy IFB products and after warranty the customer is not able to fix up the problem, i live in Hosur, Tamilnadu if there is no proper service in all areas better not to sell IFB products in all places, I want to escalate to the core if im not getting proper solution,
I bought IFB washing machine in chennai in 2013, i shifted myself to Hosur, later on my washing machine warranty is also finished, we booked a complaint for machine not working on 27/01/2017, a representative from Hosur service center approached us he checked and said the vave is not working need to replace and service charge is 900+550, we said ok do, but he said ur machine is out of warranty pay 2900/- and make it fixed up for service, we said no need first repair the machine, then he confirmed that there is no stock of valve it will take another one week to repair and left, is this way "a customer is treated if not accepted for extending the warranty service is not provided", i feel to throw the washing machine to IFB company itself for their pathetic service. Was this information helpful? |
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