[Resolved] IFB Industries — service person is not at all attending | |||
Its been almost a week that i registered a complaint. No technician has come yet. This is the ticket number [protected]. Every time i call the service center, the only thing they say is your issue is prioritized and they have done it thrice but none came. This was not expected from ifb even when it covers the warranty period. I hope you would change my mind by taking the issue into consideration. Was this information helpful? | |||
Sep 20, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 14, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||
 3 Comments | |||
Comments
31/7/2017 I complaint at customer care, Now 8/8/2017, now resolve my complaint. No technicians come at my home... Not solve my problem... Again and again 5 time I call customer care, but not solve my problem... It's a very very bad services...
IFB Industries Customer Care's response, Aug 17, 2017
Verified Support
Dear Sir,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Got this machine delivery on 31st July 2017, since then I have only used it twice. Both the time I got error F5 and all the lights get lit up. The service engineer said its because of water pressure. Still the same issue error F5
IFB Industries Customer Care's response, Aug 17, 2017
Verified Support
Dear Sir,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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No service and maintenance has been done so far .please send for service and maintenance at the earliest.