[Resolved] IFB Industries — Service request pending for 9 days | |||
I am a longtime IFB member and I own IFB senator 6KG. I have been paying AMC regularly for past 2 years. I raised a request last week on Wed 17th May, 2017. Service engineering came on Thursday, 18th May, 2017 opened the machine and mentioned that couple of parts needs to be replaced. Since then, I followed-up multiple times, the issue is not resolved. The service agency is Deepa enterprises. I am facing such issue for the second time on service requests. This is bad customer experience by IFB. Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 26, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 29, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||
Add a Comment | |||
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
Post your Comment