Comments
On calling the Customer Care, Technician did call and confirmed his visit at 6:30 pm but did not come and later messaged at 7:00 pm that he will not be able to come and asked me to remind him to come the next day. Surprising that they need to be reminded of their duty.
Reply
Dear Akshay,
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES
Dear Team IFB,
I am sharing below all my Complaint IDs for your ready reference and evaluation of service,
1.[protected] Installation Ticket Numbers
a) [protected]
b)[protected]
c)[protected]
d)[protected]
e)[protected]
2.[protected] Water Leakage Issue, Complaint ID [protected]
3.[protected] Same Water Leakage issue Again, Complaint ID [protected]
4.[protected] Cooling Issue in A/C, Complaint ID [protected]
Have had bad experiences before, but this is absolutely unbelievable and unacceptable. Every month a complaint is required, and still the issue does not get resolved. made a big mistake of spending so much money and going in for 5 IFB A/Cs.
The product may not be that bad but the Local Technical team here is completely unprofessional and untrained.
Disappointed Customer
I am sharing below all my Complaint IDs for your ready reference and evaluation of service,
1.[protected] Installation Ticket Numbers
a) [protected]
b)[protected]
c)[protected]
d)[protected]
e)[protected]
2.[protected] Water Leakage Issue, Complaint ID [protected]
3.[protected] Same Water Leakage issue Again, Complaint ID [protected]
4.[protected] Cooling Issue in A/C, Complaint ID [protected]
Have had bad experiences before, but this is absolutely unbelievable and unacceptable. Every month a complaint is required, and still the issue does not get resolved. made a big mistake of spending so much money and going in for 5 IFB A/Cs.
The product may not be that bad but the Local Technical team here is completely unprofessional and untrained.
Disappointed Customer
I am thankful to you Akshay.
I am considering new AC for my home but now I will keep IFB out of my list.
I am considering new AC for my home but now I will keep IFB out of my list.
This complaint talks a lot about the horrible customer experience that IFB offers both at product and service level.
Keeping IFB Out of my consideration list.
Thanks Akshay for sharing his experience.
Keeping IFB Out of my consideration list.
Thanks Akshay for sharing his experience.
Complaint Date[protected], 9:44am
Till the time of this comment i.e.[protected], 6:40pm, No Technician Visited, leave apart problem getting resolved.
Wake up from the long sleep IFB! Wake Up!!
Till the time of this comment i.e.[protected], 6:40pm, No Technician Visited, leave apart problem getting resolved.
Wake up from the long sleep IFB! Wake Up!!
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