[Resolved] IFB Industries — Stop working due to smoke getting and misbehaviour in function of operation | |||||
When we start the machine smoke started getting and immediately start tumbling instead of first getting water inside. complaint no.[protected] dated 30 june 2016 registered but no one turned up for service. repeatedly requested 4 to 5 times daily on toll free number but of no use. also provided local numbers in goa[protected] &[protected] no one is lifting since 30 june 2016. on 01 july 2016 got from toll free support person the service manager number in goa i. e. mr. shailesh, mobile no.[protected] but he is also not lifting. since last three days even after constant follow up no one responding. Was this information helpful? | |||||
Jul 7, 2016 Complaint marked as Resolved After contacting them over help line numbers and also local numbers since 5 days, atlast resolved on 04 July 2016.
The problem rectified by service person within 5 minutes.
There was a short of cable and hence smoke used to come.
The short of cables separated and properly insulated by service person.
Washing machine working fine. IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 04, 2016 IFB Industries Customer Care's response Dear sanjay, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Jul 04, 2016 IFB Industries Customer Care's response Dear Sanjay, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. Regards IFB Team Verified Support Jul 11, 2016 IFB Industries Customer Care's response Dear Madhav, We are unable to find your details in our database with this number you provided. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. IFB Team | |||||
 3 Comments | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information