[Resolved] IFB Industries — Subject: undue delay in repair of my ifb washing machine ('senorita aqua sx 6.5 kg 1000 rpm' model).

Taufeeqmirza

from Allahabad, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226007
Website:	www.consumercomplaints.in/new_complaint

Dear sir/madam,
This has reference to complaint made by us regarding non-functioning of our ifb washing machine. The complaint was lodged on 23 july, 2016. Since the date of our original complaint, we've contacted so many times but could get only fake assurances. Machine is still out of order. Moreover, the attitude of service centre people and also the technical team is uncooperative. Please do the needful, so that machine under complaint is repaired promptly and the good image of your well-renown ifb may not be tarnished more. If my complaint will not be addressed within a couple of days, i will be forced to go to consumer court.
Regards,

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Sep 11, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2016

IFB Industries Customer Care's response Dear Taufeeqmirza, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team