[Resolved] IFB Industries — technician is not coming to provide the service | |
I have taken the ifb top load washing machine and after 8 months it is giving noise while spinning. The washing machine is under warranty and i called the customer care to repair the same as it is under warranty, The technician came and checked, told that one of the part needs to be replaced and hence ordered for the spare from his end as it is under warranty. After one week got call that he is coming to replace the part and came spent 1 hour, left told that he will come on next day. After that i have been calling from then everyday and escalated to the concerned persons but no use. The technician did not come even after 5 days. I totalllu wexed and its the worst and poor response from the ifb Was this information helpful? | |
Sep 10, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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