[Resolved]  IFB Industries — technician is not coming to provide the service

I have taken the ifb top load washing machine and after 8 months it is giving noise while spinning. The washing machine is under warranty and i called the customer care to repair the same as it is under warranty,

The technician came and checked, told that one of the part needs to be replaced and hence ordered for the spare from his end as it is under warranty.
After one week got call that he is coming to replace the part and came spent 1 hour, left told that he will come on next day.

After that i have been calling from then everyday and escalated to the concerned persons but no use.
The technician did not come even after 5 days.

I totalllu wexed and its the worst and poor response from the ifb
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Sep 10, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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