[Resolved]  IFB Industries — Terrible service from IFB

Address:

Chennai, Tamil Nadu, 600042

We had called IFB service for a washing machine problem on April 25th. The service personnel (chennai local) came and said that the control board needs to be replaced. As per his suggestion we too AMC so that board can be replaced in 2-3 days. We started calling and enquiring after a week or so. After tens of attempts we were able to get across to them, but they only said that board will come in a couple of days and that they will call back. This went for weeks. Then we escalted to IFB through two mail ids and at two of their sites (ifbglobal and ifbappliances). One person called on Monday and after that no communication! For the last week now we are trying to reach to someone in IFB who can look at this. With such a brand name, it is utterly shameful to haev this kind of service.