[Resolved]  IFB Industries — Top load washing machine Rinse and spin complaint

Address:160059

Our washing machine get stuck few days back, it was not doing rinse and spin but wash was ok, so i complaint on ifb service center on [protected], than he send his guy Sushil ([protected]) and he said that motor is not working so we need to change the motor and he did that and now rinse and spin is working but machine get automatically switch off and the tube also not set properly it is making so much noise and vibrating too much. one same day again i call Sushil, he comes and saying that the PVC is not working and ur tube spring is also old thats why these things are happening and saying now you need to change all these things and start arguing with me, but nothing like that earlier it was fine, for sushil complaint i called to service center on [protected] and he also start shouting on me and saying that we cant do anything u can loged a FIR i[censored] want.what nonsense is this if company people are behaving like this than what we can say about local machanics. My Name is Anita Sharma from Mohali. Contact No. is [protected]. Hope u will get back to me.
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Dec 24, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2016
IFB Industries Customer Care's response
Dear  Maya

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Nov 22, 2016
IFB Industries Customer Care's response
Dear Maya

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
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    +91 33 3048 9299
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