[Resolved]  IFB Industries — Totally unresponsive customer care; inoperable dishwater & washing machine

Address:

Ajmer, Rajasthan, 305023

Sir,

My issue is regarding my complaint number at IFB[protected]. I am writing this complaint after my numerous futile calls at IFB customer care.

I must let you know that IFB's after sales service has been utterly unresponsive and irresponsible. The company's sevice man in my city Ajmer is Mr. Ratan Bhatt. I have tried calling him more than 50 times but he never picked my call. I spoke with IFB's Jaipur head Mr. Amit. He assured that work would be done in a day's time. However, nothing has been done till date. Moreover, even he has stopped receiving my call now. If a senior citizen like me has to grind myself to such extent just to get his daily need things working, then its a shame on companies like these. I am inclined to make a complaint as concerns have not been addressed and its been more than 10 days of constant stress while dealing with such issues related with the basic necessities of a household


Regards,
Brijesh Kumar Garg
+91-[protected]
[protected]@gmail.com
IFB ID : 2936361