[Resolved]  IFB Industries — Undue delay in repairing IFB washing machine and dish washing machine

Address:Hyderabad, Andhra Pradesh, 500026

I wish to bring to your kind notice that my dish washing machine and clothes washing machine is yet to be repaired . The executives only visit us and each one gives one version and ultimately like too many cooks spoil the broth nobody has repaired the machines till now and the problems are still existing. The detergents were also supplied after several reminders and calls . While renewing AMCs they call frequently and request for renewal and also promise to take good care, but once the renewal they don't find time to attend to our problems. I have given several emails and representations to head office, Customer Care. I am fed up. Kindly refund my AMC amount or else depute directly technicians from your head office . Kindly furnish contact details of your General Manager / Managing Director as I am contemplating to register a complaint to consumer court. Kindly take action immediately on those technicians who were deputed to my place. Sureshkumar [protected]
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Mar 21, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2015
IFB Industries Customer Care's response
Dear Suresh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Dec 21, 2015
IFB Industries Customer Care's response
Dear Suresh,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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