[Resolved] IFB Industries — Very poor service and rude response from the service center

Ssri2k

from Mancheral, Telangana

Address:	600042
Website:	SWAYUM Solutions

I have been having water leak and machine not stopping problem in any functions other than quick wash for nearly 6 months, and i have given complaints regarding this 4-5 times, and each time i face difficulty with the service center SWAYUM SOLUTIONS. They do not give proper response and respond very rudely, and even made jokes using my name when i had called them, this time. Their Service technicians are also not experienced and they are not able to give proper solution. This time i had given the complaint on 6-Nov-15, today it is 24-Nov-15, and the problem is still not attended. two days before there was a loud sound and smoke smeel from my washing machine and the machine completely stopped working. Worst service i have ever seen.

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2015

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team