[Resolved] IFB Industries — Washing machine 5kg elite | |
Dear sir, I am an ifb customer since 2006 using many of your appliances. As i am an nri and i use this machine only when i, m here. And i, m not using this machine for last last 3 years. Two months back i came home and am using the machine. Now as i am here i want an amc which was requested thro your call centre on 16/6/16 vide request no.315611. But nobody turned to call me from your service centre. As of today (29/6/16) i had made 3 calls to remind about this request. Every time i call your call centre, they will give a new amc request number. But nothing is happening. Last when i called they had given me a cell number of karthik india (Service person), but they are not responding to my call. Today when i called they had given another number of mr. Suresh kumar ([protected]) and he is also not picking the phone. I dont have any complaint with my machine as of now and i need to get an amc as i am here for some months. I hope our company is providing a service like amc to support the customer for the goodwill that creates the brand name and the product. Thanking you, Aussy (Balachandran) [protected] Was this information helpful? | |
Mar 20, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 30, 2016 IFB Industries Customer Care's response Dear Alliedaussy, We are unable to find your details in our database with this mobie number you provided. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected] (other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. IFB Team. | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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