IFB Industries — Washing machine breakdown for more than a month

Address:

Coimbatore, Tamil Nadu, 641024

Ticket numbers below

[protected] dated 09.05.17 (1st complaint registered through service center)
[protected] dated 17.05.17
[protected] dated 07.06.17

The 1st two tickets were closed without any information. (Confirmed by your service executive)
Third ticket i don't know the status.

More than 100 calls made to your service center and your so called authorized agency but all in vain.

Customer relation people's response is very lethargic and it shows what you are highlighting as your advantages while selling the products are after all marketing purpose.

There is no pleasure felt by buying ifb washing machine as advertised by you instead of its only pressure is the gift from your brand.

I want a replacement for this machine or else refund my money which is more preferred if i think of future fire fighting for services if any fault occurs.

Hope the complaint will be viewed seriously and solved.

Thanking you
K. Kirubashankar
[protected]