[Resolved] IFB Industries — Washing machine

suwanji

from Hyderabad, Telangana

Address:	516002
Website:	IFB Washing Machine

We have purchased IFB Elena DX washing machine 5 years back...we had no issues regarding the product.With out our complaint one day IFB service centre person came and said that your machine warranty is getting over so please get your product serviced before the warranty gets over. The next when we used the machine automatic has bee not working so we called him and asked him what had happened. He said the timer has gone. This all happened in September. till then we called him several times he is not at all responding till today... So Kindly take action against him and send a skilled service person...otherwise i will go to consumer forum regarding this issue... Hoping a positive service from you.

Regards,
Surya Kiran Reddy
[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 13, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2017

IFB Industries Customer Care's response Dear Suwanji

We are unable to find your details in our database with this number you provided. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected] (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

IFB Team