IFB Industries — Washing machine

I have been using IFB front load machine for 2 years and there was a defect in the drum and because of this the rubber behind the door torn.
So now the drum will be repaired for no cost as I have warranty for 4 years but I have to pay 2500 bucks for the rubber which was torn because of the internal fault of the machine in the first place. This is so not right first I buy a expensive machine and now a whole lot of expense within just 2 years they are literally stealing my hard earned money and I don't know what to do about it
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IFB Industries customer support has been notified about the posted complaint.
 
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Dear Pradyumansinh,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards
IFB APPLIANCES

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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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