[Resolved]  IFB Industries — washing machine complaint

Address:Rajkot, Gujarat, 360004

Dear sir,
My name is nilesh radadiya. I live in rajkot city. I have ifb washing machine for last 5 years. Before 45 days my machine started to make noise. So we complain it and one company officer came to check the machine and said us that the bearing and drum need to change. I will change it in a week. This will take a week because we have to bring parts from ahmedabad. Then after a week i call he said that parts has not been brought yet. I continuously started to complain after that. But my machine complain is not solved yet. I contac mr. Bharatbhai (M:[protected] who is head of rajkot ifb service centre. I contacted also a sales person (I dont know his name) m:[protected] but i got just promise with out any action.
I want you to solve my complain and take necessary action on above given persons. Your company is well reputed and trustworthy. These types of people are ruining your reputation.
I beg you pardon to say that my complain no. Was stored in my mobile and my mobile has been stolen so i can not provide you complain number.
I want to change the bearing and drum of my washing machine and repair it completely.
Hoping for you prompt and positive reply.
From:
Nilesh radadiya
M: [protected]
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Sep 11, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Aug 11, 2017
IFB Industries Customer Care's response
Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Complain logged on 02/08/2017 till this time no one has attended the complain
My complain no is [protected]
IFB Industries Customer Care's response, Aug 12, 2017
Verified Support
Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Aug 12, 2017
Verified Support
Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES

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