[Resolved] IFB Industries — Washing machine complaint not yet rectified

rangit

from Thiruvananthapuram, Kerala

Address:	683503
Website:	IFB

I am disappointed to inform u that the service i asked for my washing machine for its non functional display board and its door is not rectified yet, I have have registered the complaint on 06/09/2016 but they haven't done any service for faulty display board and door. I have already mailed you regarding the same on 20/10/2016 so kindly do the necessary at the earliest .
complaint no:[protected]
dtd:06/09/2016.

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Dec 13, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

IFB Industries Customer Care's response Dear Rangit

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Nov 04, 2016

IFB Industries Customer Care's response Dear Rangit,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

Tushar Pal

from Kolkata, West Bengal

Complain was lodged on2/10/2016 and still on date 24/10/2016 no attentuon was paid

IFB Industries Customer Care's response, Nov 2, 2016

Verified Support

Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [email protected] along with your contact details and we will help resolve your issue.

IFB Team