[Resolved] IFB Industries — Washing machine delivered - no installation and demo service

Ravichb4u

from Chennai, Tamil Nadu

Address:

Hyderabad, Andhra Pradesh, 500011

Sir/madam

I have purchased aqua elena 6x front load washing machine on 05.11.2016 and with request to delivery on 09.11.2016. the machine got delivered but the installation and demo / service people had not visited to install till 11.11.2016 evening 5 o clock. They called me and coming for installation by 1 o clock on 10.11.2016. I have requested over phone and visiting to ifb store regarding installatiom but no response received yet.
Kindly advise me to proceed further against ifb service.

Regards,
Ravi

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Dec 14, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

IFB Industries Customer Care's response Dear Ravichb4u

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team