[Resolved] IFB Industries — Washing machine, Drum Replacement Cost

M.L.Naidu

from Thane, Maharashtra

Jan 18, 2022

Address:

710-C Wing, 7th Floor, Ostwal Avenue, Ram Nagar, Ramdev Park, Near Cinemax, Mira Road (E), Thane - 401107. Maharahtra.

Hi,

I have purchased IFB Eva Aqua VX 5years back. Few days back machine made big noise and stopped. Registered a complaint with IFB customer care support they sent a service engineer. He said the drum needs to be replaced and it costs Rs.11000/-. This looks too expensive for replacing the drum. Request you to let me know if this is the approved cost of replacing the part by ifb?

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Feb 22, 2022

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2022

IFB Industries Customer Care's response Dear Naidu,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jan 20, 2022

IFB Industries Customer Care's response Dear Naidu,

We would request you to please do call back to us whenever you required the services. Moreover, you may write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via cb.ifbsupport.com so that we can assist you further.

Regards,
IFB APPLIANCES

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Comments

IFB Industries Customer Care

from Mumbai, Maharashtra

Jan 20, 2022

Verified Support

Dear Naidu,

We would request you to please do call back to us whenever you required the services. Moreover, you may write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via cb.ifbsupport.com so that we can assist you further.

Regards,
IFB APPLIANCES