| Address: | IFB Corporate Office Address: IFB Industries Limited, 2, Plot No. IND-5, Sector 1, East Kolkata, Kolkata 700107, India |
Product Purchased: IFB Washing Machine
Model : TL70SGDG
Date of Purchase : 17 Mar 2020
Location of Purchase: Bangalore
Complaint:
1) Unable to touch the machine due to electric shock
2) Rusting - All round the top frame is rusted within 2 years
Regarding this complaint was registered viz ticket no [protected] and Technician came and inspected the same day. His observations:
1) Electrical shock due to water logging inside top electronic dash board. "So dont use for some days " his advise.
2) Regarding rust - "Nothing can be done about that" he says.
The machine is under a 4 years warranty this is the response from the company technician.
I had paid such large amount considering IFB as a good brand and now they are cheating consumers by manufacturing products using substandard materials causing potential danger to consumers such as electric shock etc.
If this is not resolved here, I would like to take it up further to consumer court.
Attached photos of machine
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