[Resolved] IFB Industries — Washing machine executive plus model

C.Rama Rao

from Visakhapatnam, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530002
Website:	consumer complaints.in

I have registered a complaint about defective functioning of washing machine with ticket no:16541539 on[protected].It is not resolved till day.When ever I phone to local marketing person of the company, he lifts the phone and keeps me on waiting indefinitely and does not attend to the call.It happened 4 times.Today I tried to contact customer care centre.They came in contact after a long time and kept mum . I do not know how to contact them.The only option left to me is to proceed legally through consumer court.

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Mar 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2015

IFB Industries Customer Care's response Dear C.Rama Rao,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Dec 15, 2015

IFB Industries Customer Care's response Dear C.Rama Rao,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.