IFB Industries — washing machine installation complaint

Address:

560066

I have bought a ifb washing machine was delivered on sunday 12th of august 2017. I booked the machine through flipkart and while delivering the machine they have not sent any labor to carry the machine to my house. Lastly i had to myself carry the machine to my house. I was not informed to raise a ticket for installation. On monday 13th august i raised a ticket with the customer care but since past four days i have logged in a ticket for its installation but till date no has called or enquired about it.

I have been continuously calling the customer care but there has been no resolution. They also gave me some numbers to call directly but no one is responding on those numbers.

Not sure what sort of customer service are they are providing.

There needs to be some installation done for the machine for which a technician is required.
Need help for getting this resolved.