[Resolved]  IFB Industries — Washing machine issue not rectified for 6 months

Address:

620001

This complaint is about the IFB washing machine repair at my father in laws residence. It was not functioning for more than six months no body come and rectified it. After made lot of calls and have complained in IFB call center also nobody turned up and try to rectify it. On top of that There is a person came to the house and collect some amount around 5 thousand rupees even the machine is covered under warranty. Both of my in laws are aged people they don't have much knowledge about the complaint process. The actual problem is the door lock is not functioning properly. The service guy cam and removed the door 4 months back and did not turned up back. It was kept open currently.

The person attended name and contact number is in the image.

I am looking forward that the issue will be resolved at the earliest.

Even I am having the same in my home, I have no issues with the service.

My Father in law contact number is [protected]
My contact number is [protected]

-Anandakumar