IFB Industries — Washing Machine not working, technician not coming for one month!!

Address:	Mumbai City, Maharashtra, 400005
Website:	www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8

My washing machine stopped working due to some reason. I registered a complain with IFB on 12th October 2016, and they promised to send a technician within 48 hrs. They sent a technician a week later. He looked into the machine and then said, " It cannot be done right now, I will come back again tomorrow." Since then it has been one month and no one has come. I have called the customer helpline 5 times, they pick up my call after around 15 minutes of holding. Then they say they will send a technician as soon as possible, and then no one comes. I am really frustrated with their customer service. Please do not buy IFB appliances, I will not.