[Resolved]  IFB Industries — washing machine programs not working

Address:

411017

I raised a ticket for my ifb top load washing machine for program issue. The ticket number is [protected].

After raising this ticket some technician called to check my address, afterwards no response. And they closed previous request without any reason. Now it is 10 days after opening the ticket. Today i called customer care 8th time after raising ticket. As always i got a response i got a reply that it will be attended by technician in 24 hours.

Can i get it fixed by ifb? How much time it will take? Is there any escalation process? What are the escalation contact numbers?