[Resolved] IFB Industries — Washing machine spare part.

Nityan

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I am looking to purchase parts for my ifb washing machine however ifb contact center is not even aware of their service center contact details. I got a couple of number but they do not respond.

I need a bearing set for serena aqua 5.5 kg.

The are insisting in sending a technician to my place which will be a charged service. Why should i pay for something that i don't want at the first place.

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Mar 3, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

IFB Industries Customer Care's response Dear Nityan

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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Comments

vkansrinivasan

from Bengaluru, Karnataka

[protected]
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Those are my Complaint ticket nos.But there is no response from your customer care for the past 40 days.

IFB Industries Customer Care's response, Feb 1, 2017

Verified Support

Dear Vkansrinivasan

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

IFB Industries Customer Care's response, Feb 6, 2017

Verified Support

Dear Vkansrinivasan

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: 1800 3000 5678 Email id: [email protected]

We assure you our best services.

IFB Team.