[Resolved] IFB Industries — Washing machine top loaded

SSudhakar

from Chennai, Tamil Nadu

Address:

600033

I have raised a complaint on 13.1.2016 in IFB customer care about my washing machine service. My customer code no is 3911521. my complaint no is [protected]. Till date (22.01.2016 ) there is no response from IFB side. i called customer care on 20.1.2016 they just give contact landline which no body is pickup and on 21.1.2016 given a mobile number they told you can reach area manager to assign engineer. Customer care saying that because pooja holidays it was delay. Last 3 days sit at home awaiting for the engineer to service. We need to keep reminder customer care for your complaint progress?

Was this information helpful?

No (0)

Yes (0)

Jan 28, 2016

Complaint marked as Resolved

After calling customer care multiple times finally consumer complaint website response was good and immediate. Finally service engineer has came and fix the problem. Thanks.

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2016

IFB Industries Customer Care's response Dear S Sudhakar,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.