[Resolved] IFB Industries — Washing Machine - Worst

JosephJS

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600126

My machine is under AMC. I've booked a complaint to fix water leak in the washing machine.

The service person checked and tried to open the coin plate. He was not able to open the plate and told us the previous service person fixed wrongly. So it should be replaced and chargeable.

I called IFB call center and the response was not clear and the call center executive gave me a number to contact further and the number is not in use.

This is how IFB is working. I hope IFB Understand the power of customer voice.

All the best.

Joseph

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Dec 13, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

IFB Industries Customer Care's response Dear Joseph

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team