[Resolved] IFB Industries — worst ever and false promises on service | |||
Hello my name is vinod and have a registered compliant # [protected] with your service center on the 18th july 2017. Today im writing this in very deep regrets and anger that being almost 10 days i have never received a call or been attended to help resolve my issue. The bearing of my elite vx 7 kg washing machine is worn out and needs replacement. The customer support gave me the nos of the service center name prabu @[protected], [protected], i called him on the 24th he said i will attended the next day but still nobody came or called me and guess what!!! He dosent pick the call now. This is really a very bad after service brand and i really repent for have taken this brand. A giant manufacturer world wide is having troubles to just replace a small bearing problem haizzzzttttt to ur company. Manjunath - a service manager number i got there after [protected], is another back bone to the companies bad service reputation. A manager who speaks with no courtesy, has no communication skills whatso ever and language nothing other than kannada (Good god im a localite to manage the language issue) and the best part is... Guess what!!! Lol still of no use and the yet. Was this information helpful? | |||
Sep 10, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jul 28, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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